Foreigners in France face numerous problems when the use of the Anef Admin website is essential for the renovations and applications of the residence card. We have gathered the most common problems you can find.
About 80 percent of the requests and renovations of residence permits in French are processed through the ANEF website (Numérique Des étrangers and France administration).
For foreigners in France, this website is crucial for its ability to legally live in the country. Anef is also the website used to request French citizenship (based on residence, pair of) and to update any change in your state.
In addition to the usual complaints about the French bureaucracy of slow movement, the Anf site is known for its many errors and processing problems.
Last year the rights agency Défenseur des drugs He revealed that he was dealing with a 400 percent increase in complaints related to residence permits since the website was launched.
In April, a group of 10 positions, organizations and human rights groups announced that they had launched a joint complaint to the Conseil D’Athat, and before that they had a shared letter to the interior ministy.
While some people can overcome without problems with ANEF, the premises have compiled a list, with the help of readers and a 40 -page report on the key problems of ANEF of Défenseurs des drugs.
The most common problems informed were;
Previous application not closed (or accidentally closed)
Défenseurs Des Droits dedicated a complete section of his report to the problem that some users face by not being able to send a request for a new permit or renewal of resentment that the system does not collect the permit was no longer.
Instead, an error message is generated that says that a different application is already being processed (unit sued est déjà and cours d’Astion).
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According to the reports, this happens if an agent forgot electronically the previous application when the card was issued. A similar problem is that agents can accidentally close an application, which leaves little resource for being able to open it again.
Read more: foreigners in France face ‘National Crisis’ due to technical problems at the Anef administration site
Lost passwords
There is also a recurring encounter that errors users trying to change their password, in which users never resort to the correct restart link.
Préfecura that does not receive requests
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According to Défenseurs DES Droits, some users also reported that they loaded documents on the website, but the prime never received those files. This was particularly common with advantage change applications.
Problems with simultaneous applications
The civil rights group also highlighted the fact that foreigners should legally have the right to submit more than one application if they qualify for different residence states. For example, a master’s student with an outstanding medical condition should be able to request both students’ permit and residence permit linked to “serious diseases.”
However, the ANEF website only allows an application of a person at the same time, which has caused problems for parents who seek to renew their residence permit and Simultaoutry requests a DCEM (travel document) for its youngest child.
Need for a ‘foreign number’
In some situations, for example, people who entered asylum applicants from France or children of asylum applicants, a “foreign number” (Numerro étranger) It is never a problem. However, to request a new state, this number is necessary to log in and send a request.
This was one of the problems that the 10 charities highlighted in their letter to the Ministry of Interior.
You can also ask for your Numerro étranger To log in to the Anef site to request French nationality. However, some groups such as the British who have benefited from the state of ‘deformation’ after Brexit, may never have received a Numerro étranger.
There are some solutions, with reports that logging in France Connect can avoid this requirement. However, many find themselves to communicate with the ANEF support team to obtain assistance in the future.
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There is no capacity to update once sent
ANEF also restricts that users can make any change in their application once Bone has presented.
No history with documents
Anef in its current design does not maintain a complete history, together with the previous documents sent, on its website. Similarly, if messages are sent on the platform, they have knowledge of legs to disappear, which leads users to trust screenshots to the pro communication history.
Problems with Recépisses
Once the application has been sent, users will often receive a Certificate D’o instruction prolongationsalso known as API. This shows that he sent his application and is processed.
Alternatively, a Decision Favorable Certificate StationDemonstrating that your application has been accepted and guarantees the right to stay in France until the new card is ready.
These work similar to a Implépissé (A receipt, which acts as a temporary permit), as I could recype in person in the prime. However, sometimes the certifications do not achieve specific if the person has the right to work. Défenseur des drugs said they have resorted to several complaints from the people who were denied employment on this basis.
Read more: Recépissé: their questions answered the temporary residence permit of France
People have also found themselves unable to download the certifications completely.
In addition to that, the 10 beneficial organizations in their letter to the Ministry of Interior stressed that “there is no functionality on the Anef website to request the renewal of API”.
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“The user must send a request for renovation to the Prefecture, but this process is complex, since the relevant information on the websites of many prefectures (…) and processing times for pleicularly long pressesis,” said the letter.
Probles with file sizes
Another common problem is the maximum allowed file size. People are built to send files that do not exceed 10 MB, charged organizations, added that this can sometimes lead people to send incomplete requests.
Paul Keating Readers local, in Soustons, told the premises: “The site establishes a limit on the size of the files that it loads, which is fair enough. But there is also a specific UN limit, the total size of all the files that it loads. Breaking and Thanting Bugs, and Thating and Thatting and Thatting and Thated and That -Thatd and Thated Thated and Thated and Thatted and Thated and Thated and Thated and Thated and Thatt -Ded Thatting and That.
“By loading the files in different orders, it is possible that the cumulative size was the problem. There is no way to divide the load, because if its application does not agree with the applications, it will simply be rejected.
“For a 5 -year card (after 5 years of residence), he must raise 5 years of documents once and if they scan, then the volume is praise.”
What can foreigners do to avoid dilemhale thesis?
The readers of the premises have given their advice. In some situations, the error can be resolved by starting and registering again.
In other situations, you may have to communicate with the ANEF help service.
You can read your advice in our separate article.
Read more: 9 tips that foreigners need to deal with the Anef’s administration website
Have you dealt with thesis problems when you use the ANEF site? Tell us more about your experiences in the comments below.
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